Privacy Policy

Who we are

TATEX is a private electric golf cart tour operator based in Kraków, Poland. Our website address is: https://tatex-tour.com. You can contact us at tatex.tour@gmail.com or +48 797 199 428.

What personal data we collect and why

Booking and contact enquiries
When you contact us by phone, WhatsApp, email or through the contact form on our website, we collect the information you provide — typically your name, email address, phone number and the details of your enquiry. We use this information solely to respond to your message and arrange your tour.

Website usage data
Our website uses Google Analytics to collect anonymised information about how visitors use the site — including pages visited, time spent on the site and general location data. This data contains no personally identifiable information and is used only to improve our website.

Cookies
Our website uses cookies — small text files stored in your browser. We use strictly necessary cookies to ensure the site works correctly, and optional analytics cookies to understand website traffic. You can manage your cookie preferences at any time using the cookie settings panel on our site.

Who we share your data with

We do not sell, rent or share your personal data with third parties for marketing purposes. We use Google Analytics (Google Ireland Limited) to analyse anonymised website traffic. No other third parties receive your personal data in connection with our services.

How long we retain your data

Booking and enquiry information is retained for up to 3 years for the purpose of resolving any queries or disputes related to completed tours. Website analytics data is retained in accordance with Google Analytics default retention settings. If you request deletion of your data, we will remove it within 30 days unless we are legally required to retain it.

Your rights

You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise any of these rights, please contact us at tatex.tour@gmail.com. We will respond within 30 days.

Cookies

We use strictly necessary cookies (required for the site to function) and optional Google Analytics cookies (anonymised traffic analysis). You can disable analytics cookies at any time via the cookie settings panel at the bottom of our website.

Data security

We take appropriate measures to protect your personal data against unauthorised access, loss or misuse. Our website is served over HTTPS. Personal data shared with us is accessible only to authorised personnel.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at https://tatex-tour.com/privacy-policy/

Contact

Registered office: Dauna 97, 30-629 Kraków, Poland
Pickup point: Plac Wszystkich Świętych 11, Kraków, Poland
tatex.tour@gmail.com
+48 797 199 428